Delivery Lead Times
We offer a number of options when it comes to delivering your tiles to your home when you need them. These include a standard day of choice service as well as the option of next day delivery. Simply enter your postcode at the checkout to find out exact prices as well as the delivery options available to you.
We offer free delivery on all orders over £300*. Orders under £300 and over 20kg in weight will be charged a £30 delivery fee. Please note postcode restrictions apply and may incur additional charges.
We operate a kerbside delivery service for all orders over 20kg. Your tiles will arrive by pallet on an HGV on your chosen delivery date which you can select at the checkout. Please note that if you have ordered trims, these will arrive separately. If your home has restricted access, please advise when placing your order as this could lead to a delay with delivery.
Our kerbside delivery service currently operates Monday to Friday between 7am and 6pm. Unfortunately, orders cannot be unpacked or carried indoors by your Tile Warehouse courier. We would always recommend having someone with you to help unload the items from your pallet due to their size and weight.
Please do not book a tiler or any other tradesperson until you have received and checked your order. Tile Warehouse are not liable for any financial loss to you incurred through late, damaged, or incorrect delivery. Please raise any concerns with your delivery with a member of the team within 14 days of accepting delivery.
For more information on our Kerbside Delivery service see video below:
Next Day Delivery
If you need your tiles urgently, we do offer a next day delivery service on orders placed before midday. Next day deliveries are charged at £40. Postcode restrictions do apply*.
We offer all our customers the option to return products to us within 60 days of purchase for a full refund. Please note that you are responsible for the cost of returning goods. Click here for more information.
Need more information?
If you have any questions whatsoever regarding deliveries, please don’t hesitate to contact the Tile Warehouse Customer Services team on 0800 138 1668 or by using our web chat facility.
*Delivery times and charges for the following postcodes may vary: AB; IVO 20; IVO 29–62; KW 14; PH 19–32; PH 34–35; IV 21–28: IV 63; IV99; PA 21-38; PH33; PH 36-41; PH 49-50; DD; PH 1-18; IV 40-56; HS; KA 27-28; PA 20; PA 40+; PH 42-44; ZE; KW 15-17; BT 1-23; BT 36-40; BT 24-25; BT 41-99;